BTS takes utmost care in ensuring all individual product units are of the highest quality. Since the products are meant for personal use, returning perfumes and other goods is not a viable policy.
Refund And Returns Policy Instructions below:
- If the perfume in offer or not in used condition there will be no refund or return.
- Purchases must be returned from the original shipping country.
- Returns will be accepted only if there is any manufacturing defect with the product or a mismatch of the product.
- Items returned must be in their unused original condition with all BTS Perfumes item tags attached and any related sampling pieces and booklets included.
- Incomplete, damaged, or altered returns or anything we at BTS reasonably believe has been used, will not be accepted and therefore sent back to the customer.
- Return charges are not applicable if you met the above conditions.
